Important Notice.

Dear Patient,

We trust this finds you well. As an essential healthcare provider, West Portal Family Dentistry has kept limited hours throughout the entire shelter in place order, to provide urgent care for our community. We have seen many of you, as well as, some new people from the community who needed emergency care.

We will be adding office hours starting Tuesday, May 12, 2020 and resuming normal schedule by Tuesday, June 2, 2020.

We will be returning to a “new normal” way of providing dental care, in order to ensure the safety of all our patients and staff. We have put in place enhanced protocols per CDC and ADA guidelines to accomplish this goal. We will be screening all staff and patients every day for symptoms of COVID 19. The temperature will be taken and screening questions will be asked and recorded. The reception area was reconfigured to allow for social distancing. The schedule was modified to lessen the number of people in the office at the same time. The enhanced intra-oral suctioning system will be deployed for appropriate procedures to better control aerosols. We have always followed strict OSHA guidelines for disinfecting and sterilizing surfaces, equipments, and instruments; and we will continue to do so. Enhanced PPE protocols will be used to ensure we deliver the safest possible dentistry for our patients and staff.

Please contact us via phone at 415.661.7779 or via email should you have any questions or concerns. We greatly appreciate your patience and cooperation throughout this challenging, new normal way of delivering the best possible dental care to you.

Take care and see you soon !

Dr. Terri Nguyen and West Portal Family Dentistry Team

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